Customer Service, it’s true what they say. When was the last time you received mind-blowingly good customer service? Increasingly, I find my interactions with individuals in customer service roles extremely underwhelming. Whether feeling invisible in a department store or bearing the brunt of an impatient barista, lousy customer service always leaves a sour taste in … Continued
You finally finished your website—it looks great. You’ve worked extensively with web designers and developers to create a webpage that visually encapsulates your company. But does it look good and function effectively across several devices? From the smartphone to the tablet, from the desktop computer to the laptop, consumers demand continuity of look, functionality and … Continued
Have you mastered the art of the Instagram video? While predominantly used as a photo-sharing platform, Instagram also allows users to upload short sixty-second videos. For businesses, this is a great way to diversify your content and enhance customer engagement. Here are my top tips for creating an engaging Instagram video: o Shooting the video … Continued